FAQ - Andaman Boatways

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Frequently Asked Questions

Find quick answers to your questions about bookings, travel, and our services.

Booking & Ferry Questions

You can book your ferry tickets directly on our website! Just use the "Ferry Booking" search, select your route (e.g., Port Blair to Havelock), choose your date, and proceed to payment. It's fast, simple, and secure.

Your confirmed e-tickets will be sent to the email address you provide during checkout, immediately after your payment is successful. You can show the e-ticket on your mobile or a printout at the jetty.

Date changes and cancellations are subject to the ferry operator's specific terms and policies, which can vary. Please contact our support team at hello@andamanboatways.com with your booking ID as soon as possible, and we will assist you with the process.

You must carry your e-ticket (mobile or printout) and a valid government-issued photo ID for each passenger. Accepted IDs include Aadhaar Card, Passport, Driving License, or Voter ID Card.

We accept all major payment methods, including Credit Cards (Visa, Mastercard), Debit Cards, UPI (Google Pay, PhonePe, etc.), and most major Net Banking providers.

Contact & General Info

Yes, absolutely! For quick replies and instant help, you can message our support team directly on WhatsApp at +91 99640 63927.

Our customer support team is available to help you 7 days a week, from 8:00 AM to 8:00 PM (IST). You can reach us by phone at +91 99640 63927.

The best time to visit is between November and May. During these months, the weather is sunny, the seas are calm, and it's the perfect condition for ferry travel, snorkeling, and enjoying the beaches.

For most popular islands like Havelock (Swaraj Dweep) and Neil (Shaheed Dweep), no special permits are required for Indian tourists. However, permits are needed for restricted areas like Baratang Island and Jolly Buoy. We provide clear information on this during the booking process.

Our main operations are based in Port Blair. However, to provide you with the most efficient service and competitive prices, our booking and support services are 100% online. You can reach us by phone, email, or WhatsApp for any assistance you need!